A Journey to the Purest Places on Earth (Mecca)

Return, exchange and cancellation policy Replacement policy: You may be asked to pay additional fees for modification, and these fees vary depending on the type of service requested. When requesting to modify locations or date, or adding notes such as the type of transportation or meals, and any other requests, contact customer service to implement the request. Cancellation policy: Requests must be submitted by the customer through Future Wellness Customer Service For every cancellation made by the customer, Future Wellness will charge a 15% cancellation fee. The amount is deducted 100% four days before the trip, and the amount is non-refundable after that, and the customer has no right to claim it. Return Policy: When a customer requests a refund of the amount he paid four days before the trip, Future Luxury imposes a 15% fee and refunds the amount after the fees, noting that the mechanism and method of recovery is based on the same payment method. If payment was made by credit card, the refund will be made within 48 hours of working days, and the amount will be returned from the bank within 7 working days, and a delay may occur from the bank. If payment is made through customer service, it takes 48 hours from our working days. If the amount is not refunded after the period mentioned above, please contact customer service or send a request and contact the company’s customer service to request a return. In the event that reservations are confirmed that are non-refundable and the customer has no right to demand them except in force majeure circumstances, approval for the return is conditional on the service provider’s approval and acceptance of the return.